The Director of Corporate Operations plays a critical role in the success and growth of the organization. This role will primarily be responsible for the strategic vision, tactics, and financial outcomes associated with the Final Mile Delivery business. The role requires a highly engaged and dedicated leader with a track record of business ownership success, high level of financial acumen, ability to seek and utilize the voice of the employee and customer, and stamina to lead challenging work through to fruition.

Job Responsibilities

Strategic business development focused on financially sound growth.

• Craft and lead the direction and vision for the Final Mile Delivery segment.
• Drive awareness and alignment with cross-functional leaders and stakeholders by leveraging a data first approach combined with detailed storytelling.
• Accountable to profit and loss, budgeting, and the methodology to track progress monthly.
• Maintain a position of strength and agility to pivot based on changing environment and other impacts to business direction and health that establishes business continuity.
• Utilize forecasting, benchmarking, and competitor analysis to drive portfolio enticement and speed to market that sets the organization up as the provider of choice.
• Account management with an emphasis on growing top-tier accounts.
• Play an active role in building launches, customer acquisition, customer retention, and all execution-focused objectives.
• Analyze performance outcomes, constantly monitor current state, and seek input to drive process improvement and cost-reduction projects and initiatives.
• Lead key capabilities (i.e., licensing, fleet, routing, invoicing) that create temporary or permanent stop-gap solutions.
• Partner with technology, business intelligence, and other cross-functional teams to create visibility and improve user-related performance.
• Develop small-scale tests by implementing scalable approaches that facilitate expansion, speed, and cost control.
• Inspire others by instilling the purpose and why behind the work that lends to commitment.
• Network and build strong working relationships that propel growth opportunities and partnership.
• Lead development focused efforts to raise the overall water level of talent within the organization.
• Remove roadblocks and use the voice of the employee to ensure an inclusive and engaging environment. Create a talent bench for future leaders.

Execution support capability leadership.

Lead teams and develop people within the organization.